Do you know what really burns my butt? (other than a 3 foot flame) When companies lower their prices AFTER you've told them that you are leaving their service for another provider. Verisign did this when I tried to transfer my domain to Active Domain. Once I submitted the transfer request, Verisign sent me an email about www.stayoffer.com where they would renew my domain for two years for a low-low price of $30. How odd – on the renewal email I received, it was $35 for one year.

Verisign, I hope you can hear the sucking sound of your customers fleeing your service. Now that I've seen how easy it is to transfer, I'll have all my domains moved before long. – andy